Brief Biography for Lisa A. Kendall, LCSW-R, CSW-G

I have worked in the human service field for over 35 years, specializing in the areas of aging and Elder care, coping with chronic illness, grief and loss, and trauma healing.

Formerly Senior Consultant for Work and Family Services at Cornell University, I have a private counseling and consulting practice in Ithaca, NY.   I hold advanced certification in clinical gerontology, serve as a Certified Educator and Mentor for The Eden Alternative, and teach the Fieldwork in Gerontology Program for the Ithaca College Gerontology Institute.

Lisa Kendall

In 2005, I was honored to receive the Ann Birnbach Award for Outstanding Mental Health Professional from the Mental Health Association of Tompkins County, NY, and in 2009 was the recipient of the Outstanding Service Award from the Tompkins County Mental Health Services Board. In 2017, I was honored by the Association for Gerontology in Higher Education (AGHE) for my work as a part-time instructor.

I enjoy speaking on Elder care and mental health at the local, state, and national level.  I have also written a number of newspaper articles on mental health and wellness issues and in 2010 started my blog, “Reflections from the Crossroads,” to support change in how society views aging and to promote self-care for all members of the care partner team.

Learn more about Eden at Home and the Eden Alternative.

Contact me about speaking for your event, conducting a workshop for your organization, or leading a retreat for your group at crossroadscounseling@hotmail.com

Arrange for confidential counseling or coaching by calling (607) 351-1313. 


For Counseling Clients: Please Review my Privacy Policy as Mandated by HIPAA:

Crossroads HIPPA Sep 2013


I am a participating provider in traditional Medicare and for Blue Cross/Blue Shield.  For more information about insurance coverage, please contact my billing service, O’Brien’s Billing:

O'Brien's Billing

O’Brien’s Billing


For counseling services, you will be asked to contact O’Brien’s Billing Service at (315) 437-1451 to review insurance information.



Lisa Anne Kendall is listed at AllTherapist.com


8 Responses to “About”

  • Lisa Holmes:

    Hi Lisa,
    What a great site– congratulations! It’s great that you’re putting this info out into the world like this.
    Lisa H.

    • Lisa Kendall:

      Thanks, Lisa! Please visit often; I’ll link to COFA events and keep working on changing the culture of aging in our community and everywhere else I can reach! Take care!

  • I love you site! I have been looking for a yurs is great!Your blogs are very much what stirs me in my writing too! Thanks for sharing! Are you going to put a subscribe plugin?

    • Lisa Kendall:

      Hi, Claudia! Thank you for visiting, and please come again — I had a subscription button up and don’t know where it went. I’ll check with my webmistress! Thanks for your patience as we wrestle with the technology and try to keep the content flowing… Take care, Lisa K.

  • Colleen Hill:

    Love the website, esp. the photo! Hope this provides inspiration and comfort to many, as you have.

  • Joanne Garcia:


    It was so nice to meet you. I enjoyed the Eden training immensely & wanted to thank you for the wonderful way that you presented the information to me (I’m sure the whole group would agree also). Your site has lots of information that is very useful to me & I’ll keep checking for updates…..Thank you again!

    Joanne Garcia

    • Lisa Kendall:

      Thank you, Joanne – It was great having you in the workshop – you had so much to contribute! Please visit this site often to share your stories and your wisdom and to stay in touch.

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